Information collected by order forms, registration forms, download forms, opt-in mailing list and surveys
The site's order and registration forms require users to provide contact information (their name, postal and e-mail address) and orders forms require financial information (credit card number.) Contact information from the order and registration form is used to send orders and information about the orders, registration and company to our customers. The customer's contact information is also used to get in touch with the customer when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services. None of the information collected on Neil Burgess's order forms is ever passed to third parties.

The site's mailing list sign-up forms offer site visitors the option to subscribe to our email newslists. Contact information from this form is used to send information about Neil Burgess products and the company to our customers. Users may opt-out of receiving future mailings at the time; see the choice/opt-out section below. None of the information collected for Neil Burgess's opt in mailing lists is passed to third parties.

The site's download forms require users to give us contact information (their name and e-mail address). Contact information from this form is used to send information about Neil Burgess products and the company to our customers. Users may opt-out of receiving future mailings at the time of downloading or subsequently; see the choice/opt-out section below. None of the information collected on Neil Burgess's download forms is passed to third parties.

Occasionally we run online surveys which may ask visitors for contact information (like their e-mail address) and demographic information (like their zip code, age, or income level) and questions about their use of Neil Burgess's products and web site. The customer's contact information may be used to contact the visitor when necessary but is not used for mailings. This demographic, product and web site information is used to help improve Neil Burgess's products, customer service and web site. None of the information collected on our survey form is passed to third parties.

Other Information
The Neil Burgess web site logs each user's IP address and domain name in order to provide aggregate site usage statistics, such as the number of unique users, and in order to help diagnose problems with servers and assist in the administration of the web site.

The site uses temporary cookies on secure ordering pages to keep track of user session information during the purchase process. This saves you having to enter your password in each page. Neil Burgess does not use these cookies to record your progress through the site or for any other purpose. The cookie information is lost when you leave the site.

Security
This site has security measures in place to protect the loss, misuse and alteration of the information under Neil Burgess's control. All Neil Burgess transactions are protected by Paypals SSL (Secure Socket Layer) encryption. All pages that contain customer information are password protected. Some customer information can be viewed online if a correct user name and password is entered but financial information cannot be viewed online under any circumstances. Password hints and customer information can only be sent to the e-mail address registered for the user, and this cannot be changed unless the user logs in. Financial information will never be sent under any circumstances.

This site does contain links to other sites. Neil Burgess is not responsible for the privacy practices or the content of web sites which may be linked from this site.

Opting out of mailing lists
This site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. This site also gives users the following options for removing information from our database if they no longer wish to receive information from Neil Burgess:
Send e-mail to mailing@neilburgess.com

Corrections & updates
This site gives users the following options for changing and modifying information previously provided:
changeinfo@neilburgess.com

Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

Or click here to contact us:
website@neilburgess.com